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Lockdown 2.0 Update


Despite everything going on around us, we are doing our best to continue with our promise to deliver products to our customers and are open for business for online orders.

In light of the Government guidelines from 5th November and a second lockdown in England, please be assured that these new restrictions will not affect our ability to fulfil your orders in any way.


Website and Order Processing:
Excellent
Good service, with no current problems.

Delivery:
Excellent
Service is currently good but we do expect Couriers to experience pressure in the coming peak time and bad weather so we advise you to shop early to avoid disappointment.

Dispatch:
Excellent
Good service, with no current problems.

Sales and Customer Services:
Excellent
Good service. Sales and Customer Services team available by web-chat, phone, email and online enquiry, Mon-Fri 9am - 5pm.

Stock Supply:
Good
Good stock, however due to unprecedented demand we advise to shop early to avoid disappointment.

The ecommerce team is working remotely whilst we have a dedicated team on rotation in the warehouse to try and keep any impact on service deliveries to a minimum.

Customer Service Email: sales@therugseller.co.uk

Customer Service Number: 0161 876 4566

SHOWROOM - WE HAVE PERMANENTLY CLOSED OUR MANCHESTER SHOWROOM

The health, safety and wellbeing of our customers and team members is our utmost priority and with a heavy heart, we have made the decision to permanently close our Manchester Trafford Showroom until further notice.

Address:
The Rug Seller
7 Trafford Moss Road,
Astra Business Park,Off Guinness Road,
Trafford Park, Manchester, M17 1SQ