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We recommend using the nozzle attachment to lightly Hoover your rug as this will remove any surface dust and loose yarns. It is important to avoid the use of Hoover brushes as they can break up the yarns creating excessive shedding and this will considerably reduce the life of your rug. Hoover brushes will also damage the whipping on the edges of the rug due to the change in height between the rug and your floor and we will be unable to accept responsibility for any damage caused. On smaller rugs it may be possible to shake your rug outside to remove any loose grit or dirt that is trapped within the fibres. Once a month we also recommend hoovering the backing of the rug to remove trapped dust, dirt, allergens and bacteria.

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